Grievance Redressal

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details of designationContact person nameAddress where the physical address locationContact NO.Email-IDWorking hours when complainant can call
Customer CareMr. Syed Haris AliOffice no. 4-DA, Slice-4, Scheme No.78, Arranya Nagar, INDORE, MADHYA PRADESH, 452001+91 8719827008support@alphawealthresearch.com09AM-06PM
Head of Customer CareMr. Syed Haris AliOffice no. 4-DA, Slice-4, Scheme No.78, Arranya Nagar, INDORE, MADHYA PRADESH, 452001+91 8889990090info@alphawealthresearch.com09AM-06PM
Compliance OfficerMr. Syed Haris AliOffice no. 4-DA, Slice-4, Scheme No.78, Arranya Nagar, INDORE, MADHYA PRADESH, 452001+91 8889990090info@alphawealthresearch.comMon-Sat
09AM – 05 PM
CEO----------
Principal OfficerMr. Syed Haris AliOffice no. 4-DA, Slice-4, Scheme No.78, Arranya Nagar, INDORE, MADHYA PRADESH, 452001+91 8889990090info@alphawealthresearch.comMon-Sat
09AM – 05 PM

The above mentioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: –

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in